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Support & Services

Jack in the Box has been an industry leader for many years in large part due to our positive relationships with our franchisees. Working with business owners provides us with a financial perspective and attention to detail that ultimately leads to better overall solutions for the brand. Lenny Comma Chairman of the Board & CEO

For over 60 years, Jack in the Box has grown to be one of the largest restaurant chains in the country. The brand has developed into a regional powerhouse with nationwide recognition. Over the years, we’ve developed strong operating systems that franchisees can take advantage of today, including:

  • A single POS and back-office IT system
  • In-restaurant computer-based training systems
  • A state-of-the-art Innovation Center that acts as the hub of all research and development, marketing and food safety initiatives

We partner with our franchisees to ensure they have the support and services they need to operate their restaurants, including:

Design and Construction

  • Real estate site selection using proprietary market optimization models
  • Restaurant design & construction support
  • Equipment purchasing options
  • Conversion, refresh, reimage & remodel consultation

Training

Approximately 10 weeks of full-time training in a designated Franchise Training Restaurant (FTR) using a blended training approach of:

  • Computer-based training
  • On-the-job training (OJT)
  • Classroom training
  • Meetings with key contacts

Information Technology

  • Single Point-of-Sale System
  • 24/7 help-desk support for the POS/back office systems
  • Access to daily business intelligence reports

Regional Marketing

  • Customized marketing plans to support the launch into new markets
  • Coordination and execution of local marketing initiatives
  • Proprietary and interactive local marketing web site
  • Local marketing options include sports sponsorships, digital and social media, billboards, radio remotes and cinema advertising

Operations

Jack in the Box Franchise Business Consultants will help you discover ways to stimulate sales to achieve greater profitability. They assist and represent franchises in the following:

  • Menu Implementation (new programs and products)
  • Labor allocation and equipment utilization
  • Quality initiatives
  • National Franchise Advisory Council
  • Advisory Committees
  • Field operations and facility audits

Procurement & Distribution

We partner with multiple sources to provide each restaurant we serve with:

  • Low prices
  • A reliable network for quality food, packaging and smallware supplies
  • Industry leading food-safety standards integrated into all aspects of the process